Three sources, in this order:
- Acute personal pain — you tried to do a thing, couldn't, would have paid to. The friction was real, not theoretical. Bonus: you can describe the customer in one sentence (it's you).
- Watching one customer for an hour — sit next to a friendly stranger doing their job. The thing they swear at five times is the idea. Most founders skip this; it's the highest-density idea source on Earth.
- A specific narrow wedge in a giant market — not "fix healthcare", but "the form that physical therapists fax to insurance every Tuesday."
Sources that produce mostly bad ideas:
- "What's the next big thing in AI / crypto / VR" — thematic hunting without a customer.
- "I read this trend report" — by the time it's a report, the wedge is gone.
- "ChatGPT gave me five ideas" — none of them have a customer.